Privacy Policy

1. Introduction

Welcome to Mindsy (“we,” “our,” or “us”), operated by Mindpsy Psychological Services Pvt. Ltd.. We are committed to protecting your privacy and ensuring the utmost confidentiality for all personal and health-related data shared with us across our website, mobile application, and clinical services.

2. Compliance with Digital Personal Data Protection (DPDP) Act

Our data processing, storage, and confidentiality practices comply with India's Digital Personal Data Protection (DPDP) Act, 2023. We adhere to principles of lawful processing, purpose limitation, data minimization, and explicit consent for all health and personal data.

Note for International Users: All health records and personal data are encrypted in transit and at rest in accordance with applicable regional data protection guidelines.

3. Information We Collect

We may collect personal information that you voluntarily provide when making an inquiry, scheduling a therapy session, using the Mindsy app, or subscribing to our corporate programs. This may include:

• Contact Data: Full name, email address, phone number, and city.
• Clinical & Assessment Data: Information shared during psychological assessments or therapy bookings, stored with strict clinical confidentiality.
• Usage & Device Information: Technical telemetry data, IP address, and mobile application interaction metrics to improve app security and usability.

4. How We Use Your Information

Your data is strictly used to deliver clinical therapy, facilitate speech and child psychology consultations, manage corporate partnerships, and continuously improve the Mindsy wellness app. We never sell or monetize personal or health data to third-party advertisers.

5. Data Confidentiality & Security

We employ bank-grade encryption protocols (AES-256 at rest, TLS 1.3 in transit) and ISO 27001:2022 certified security controls. Access to confidential clinical records is restricted solely to authorized licensed psychologists bound by professional clinical secrecy.

6. Your Rights

Under the DPDP Act, you have the right to access, review, correct, or request deletion of your personal data held by us, as well as nominate representatives or withdraw consent at any time.